What to do when A Death Occurs
When someone we care about dies, whether the death is expected or unexpected, we find ourselves unprepared for what steps need to be taken.
Assisting you with these steps is one of the most important parts of what we do. Following are some guidelines to follow when a loved one dies.
At Home or on home hospice
When a death occurs at home or in the workplace, a family member or co-worker should contact the local Fire Department and Police Department and the person's physician( if he or she was under a doctor's care). The Fire and Police Departments have to be called in order to make out a report for the Medical Examiner or Coroner.
When a person dies at home and is a Hospice Patient, the family may call us and the Hospice Nurse or wait for the Hospice Nurse to arrive and then call us. The Hospice Nurse needs to pronounce the person. The Police and Fire Department do not need to be notified.
If in any case you are not sure of who to notify or what to do, you may call (708) 458-0208, and we'll assist you in notifying the proper people.
While Under Supervised Care
When a death occurs in a care facility, such as a hospital or nursing home, the nursing staff will notify you . If the name of the funeral home has been left with them, the institution will notify the funeral home at the time of the death. (However, we suggest you contact the funeral home immediately, so you've got the reassurance you need that all is taken care of properly.) We will make arrangements to bring your loved one into our care.
If a loved one was in the care of a hospice program at a facility, The hospice nurse will call the funeral home to give us the information needed and we will then come to bring your loved one into our care.
Regardless of the time or place, call us at 708-458-0208. We have someone available 24 hours a day to answer calls. We will answer any questions you may have and give advice on what steps need to be taken.
During this initial call, the funeral director will gather information from you so that we will be able to bring your loved one to the funeral home. The information we need is: The name of the deceased, the place of death, your name and relationship to the deceased and a phone number where you can be reached.
We also will set up a time for you and family members to come to the funeral home to discuss funeral arrangements
What to Expect When You Arrive at the Funeral Home
We will guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one's life. We want to hear your ideas and desires, and use them as the foundation for the arrangement process.
We’d like you to bring any photos, a favorite song, or memorabilia so
that we can better discuss how you would like your loved one to be
remembered. Having these things, and knowing their favorite song or
favorite gathering place – even their favorite activity – will help us
create a service honoring your loved one's.
We will assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honor. To learn more about personalizing the service, please read the Honoring Life section of this website.
We will be scheduling the location, date and time of services or events, selecting a casket, or urn and other itemsm preparing an obituary notice, preparing and filing the official death certificate.
The information we will need is:
-Highest Education- Marital Status - Military Record - Veteran's discharge papers (DD214) - Organizations and clubs your loved one belonged to
Personal Items needed:
A recent photograph (preferably within the last 2 years) - Glasses (if you like them to be worn)- Clothes to wear including underwear for men and undergarments for women - Stockings, or socks and /or booties (shoes are optional) - jewelry, service pins, medals - religious items (rosary etc.) - favorite perfume or cologne
However, as we’ve said before, one of the best ways to make sure that all of your questions and desires are taken care of is to make pre-arrangements. This is as simple as outlining your wishes to having all of the details written down and the financial arrangements prepaid. Please contact one of our staff at (708) 458-0208 to learn more about pre-arrangement.
We will be honored to explain all of the options available to you.